June 1, 2008

This month IA has hit a key milestone, placing its 150th critical server under management with our SSMSP offering.

Over the years, organizations like ours focused on managing client environments with more of a "break/fix" mentality.  Something would break, you would call us under the guise of some "support contract" and we would respond to the issue as quickly as possible.  It was essentially an insurance policy with support "after-the-fact"...

Companies can't afford to wait until something bad happens in their environment before taking remediation steps any longer.  They rely too much on these tools to drive their business and honestly, there are better ways to manage these environments that did not exist several years ago.

On the back-end of your environment are servers, network infrastructure, security platforms, communications circuits and other elements that are critically important, but rarely thought about.  These systems are actually the core components that make the rest of the applications work properly and without proper attention, they can bring the entire platform to a halt.   

The true business value to most clients is at the front end – the work product that comes out of the process is what drives most of these businesses.  As a result, more of their focus “should” be on the front end – customizing applications to more efficiently support the business, determining what tools help the business to be more competitive, more resilient. 

So how do you ensure that the back-end systems continue running optimally while dedicating most of your time to the stuff that makes the business tick?    SystemSentry™ MSP is a collection of tools that enables Information Architects to manage, optimize, repair and assess your back-end and perimeter systems 24 hours a day, 7 days a week.  We’re able to leverage these tools across many clients – all with similar platforms and concerns – using a smaller, highly trained staff of consulting and support professionals.  

What you gain; is an extension of your staff that’s on the hook to make sure that these systems always run as expected.  We take responsibility for managing, upgrading, patching, assessing and repairing these systems so you don’t have to. Please contact us if you want additional information on how SystemSentry MSP can address your business requirements...

last updated June, 2008